Privacy Policy

Privacy Policy

Last updated: January 2026

NAWAH (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from nawah.life.

1. Who we are

  • Company name: NAWAH

  • Legal form: Société par actions simplifiée (SAS)

  • Registered address: 10 rue de la Paix, 75002 Paris, France

  • VAT number: FR66 999458045

  • Company registration: 999 458 045 R.C.S. Paris

  • Contact: hello@nawah.life

2. What data we collect

When you use our website or place an order, we may collect:

  • Personal details (name, email address, shipping & billing address)

  • Payment information (processed securely via third parties)

  • Order and subscription information

  • Customer support communications

  • Website usage data (IP address, browser type, pages visited)

3. How we collect your data

We collect data through:

  • Our Shopify-powered webshop

  • Account creation, checkout, and subscriptions

  • Email signups and forms

  • Cookies and similar technologies

  • Reviews submitted via Okendo

4. How we use your data

We use your data to:

  • Process and deliver orders

  • Manage subscriptions and refills

  • Communicate with you about your order or account

  • Provide customer support

  • Send marketing emails (only if you opt in)

  • Improve our website, products, and services

  • Comply with legal obligations

5. Marketing & communication

If you opt in, we may send you marketing emails via Klaviyo. You can unsubscribe at any time using the link in our emails.

6. Cookies & tracking

We use cookies to improve your experience and analyze website usage. This includes:

  • Google Analytics 4

  • Meta Pixel

  • TikTok Pixel

  • Google Ads tracking

We use Cookiebot to manage cookie consent. You can change or withdraw your consent at any time via the cookie banner.

7. Sharing your data

We only share your data with trusted third parties when necessary, including:

  • Shopify (e-commerce platform)

  • Payment providers (Shopify Payments / Stripe, PayPal, Klarna)

  • Email and review tools (Klaviyo, Okendo)

  • Analytics and advertising platforms

These parties only process data on our instructions and in accordance with GDPR.

8. Data retention

We keep your data only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements.

9. Your rights

Under GDPR, you have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise these rights, contact us at hello@nawah.life.