FAQ

Discover the answers to our frequently asked questions about our products and services.

No. The shower filter is designed to maintain a comfortable, consistent water flow while filtering your water. It works effectively with European water pressure standards, so you can enjoy a powerful shower without compromise.

Each filter lasts approximately 3–4 months with normal daily use for one to two people. For best performance, we recommend replacing the filter once the refill reminder is received.

The filter helps reduce chlorine, trace heavy metals, and other common impurities found in tap water. This makes your shower water gentler on skin and hair, without altering water temperature or pressure.

Yes. The shower filter is specifically designed for European water, including areas with hard water. It helps reduce mineral residue that can build up on skin and hair over time.

The filter fits most standard European showers with a G½ connection. It installs easily between your shower hose and shower head, with no tools or plumbing required.

Yes. The Aroma module is designed to be gentle and suitable for daily use, including for sensitive skin. It does not come into direct contact with your skin and contains no harsh or irritating ingredients. 

Yes. The filter is designed for daily use and made with materials suitable for regular contact with water used on skin and hair. It does not add anything to your water.

Your package includes the shower filter, a filter cartridge pre-installed, and simple installation instructions. Everything you need to get started is included.

With the Auto Refill Plan, replacement filters are delivered automatically every few months. You’ll receive a reminder before each delivery and can pause, skip or cancel at any time.

If you don’t notice a difference in your shower experience, you can return the product within 90 days for a full refund. We want you to feel confident trying it.