Warranty Policy

Last updated: January 2026

NAWAH provides a 1-year warranty on its products.

What’s covered

This warranty covers:

• Manufacturing defects

• Product failures not reasonably expected within one year of normal use

What’s not covered

The warranty does not cover:

• Normal wear and tear

• Incorrect installation or misuse

• Damage caused by external factors

• Filter replacements or refill cartridges (consumable items)

How to make a warranty claim

To submit a claim, please email hello@nawah.life with:

• Your order number

• A description of the issue

• Clear photos or videos of the defect

If your claim is approved, we will repair, replace, or refund the product at our discretion.